Assess Current Communications
Blue Mantis evaluates voice systems, collaboration platforms, communication workflows, and operational requirements. This identifies gaps, inefficiencies, and opportunities for modernization.
Unified Communications
Bring every conversation onto a modern communications platform
Legacy phone systems, fragmented communication tools, and inconsistent user experiences create unnecessary complexity for employees and IT teams. Unified Communications brings voice, video, messaging, meetings, and collaboration together into a secure, scalable platform that supports how people work today.
What We Deliver
Cloud Calling
Replace traditional phone systems with flexible cloud-based calling capabilities that support employees wherever they work. Modern cloud voice simplifies administration while improving reliability and scalability.
What this covers:
✓
Cloud voice modernization: Replace aging PBX and phone infrastructure.
Cloud voice modernization: Replace aging PBX and phone infrastructure.
✓
Flexible workforce connectivity: Support users across locations and devices.
Flexible workforce connectivity: Support users across locations and devices.
✓
Centralized call management: Simplify administration and operations.
Centralized call management: Simplify administration and operations.
✓
Scalable communications architecture: Adapt to changing business requirements.
Scalable communications architecture: Adapt to changing business requirements.
Meetings & Messaging
Employees need seamless communication tools to collaborate effectively. Meetings and Messaging solutions improve teamwork while reducing reliance on disconnected communication platforms.
What this covers:
✓
Integrated communication experiences: Unify conversations and collaboration.
Integrated communication experiences: Unify conversations and collaboration.
✓
Meeting experience optimization: Improve engagement and productivity.
Meeting experience optimization: Improve engagement and productivity.
✓
Persistent team communications: Keep employees connected and informed.
Persistent team communications: Keep employees connected and informed.
✓
Cross-platform collaboration support: Simplify how teams work together.
Cross-platform collaboration support: Simplify how teams work together.
Contact Center
Customer interactions require modern tools that support responsiveness, visibility, and service quality. Contact Center solutions help organizations improve customer experiences while streamlining agent operations.
What this covers:
✓
Modern customer engagement platforms: Improve communication experiences.
Modern customer engagement platforms: Improve communication experiences.
✓
AI-enabled agent productivity: Leverage chatbots, voice bots, and virtual agents to automate routine inquiries and support self-service .
AI-enabled agent productivity: Leverage chatbots, voice bots, and virtual agents to automate routine inquiries and support self-service .
✓
Communication analytics and reporting: Provide operational visibility.
Communication analytics and reporting: Provide operational visibility.
✓
Scalable customer support infrastructure: Support business growth initiatives.
Scalable customer support infrastructure: Support business growth initiatives.
The Difference: One Team For Every Carrier
Mantis Connect: connectivity without complexity
Connectivity and telecom run around 30% of total IT spend and underpin daily operations—yet most organizations lack the time and expertise to validate carrier billing every month. Mantis Connect is your single-source carrier solution, unifying sourcing, procurement, installation, and billing so you’re always connected to your network, your people, and your data.
15–30%
average carrier cost savings
› 90%
reduction in ongoing time spent managing telecom
‹ 2%
client churn rate
One team. One solution. One call.
What Mantis Connect Covers
✓
Network & Telecom Health Check
A full telecom bill review before any recommendations—clear findings, no surprises.
✓
Carrier Sourcing & Procurement
Best-fit carriers sourced and compared side by side—we handle the paperwork and orders.
✓
Managed Installations
Fully coordinated installs, with the first bill verified against your quoted price.
✓
Managed Disconnects
Replaced services cancelled—we chase the carrier until credits are applied.
✓
Ongoing Telecom Management
Monthly bill audits and finance-ready reports across every asset and location.
What happens at each step
How Unified Communications Works
Develop a Communications Strategy
Blue Mantis designs a roadmap that aligns communications technology with business objectives, workforce needs, and operational requirements. This creates a clear path from legacy systems to a modern platform.
Migrate and Modernize
Voice, messaging, meetings, and collaboration capabilities are consolidated onto a unified platform. Careful planning minimizes disruption and accelerates user adoption.
Optimize and Support
Communications performance, user experience, adoption, and platform capabilities are continuously improved. This ensures the investment continues delivering value as business needs evolve.
Frequently Asked Questions
What is Unified Communications?
Unified Communications brings together voice, messaging, meetings, collaboration, and communications management capabilities into a single platform experience. Instead of managing multiple disconnected tools, employees can communicate and collaborate through a unified environment. This improves productivity, simplifies administration, and reduces operational complexity. Organizations also gain better visibility into communications performance and usage.
Why are organizations moving away from traditional phone systems?
Legacy phone systems often create costly maintenance requirements, limited flexibility, and scalability challenges. Cloud-based communications platforms provide greater agility while supporting hybrid and remote work models. Modern solutions also integrate more effectively with productivity and collaboration tools. The result is a more connected and efficient workforce.
Can Unified Communications support hybrid work?
Yes. Unified Communications platforms are designed to give employees consistent access to communication and collaboration tools regardless of location. Users can place calls, join meetings, send messages, and collaborate from virtually anywhere. This creates a more flexible and productive work environment. Organizations benefit from a more resilient communications strategy.
How does Unified Communications improve productivity?
Employees spend less time moving between disconnected tools and communication channels. Integrated experiences make it easier to collaborate, share information, and connect with colleagues or customers. Improved accessibility and streamlined workflows reduce friction throughout the workday. This helps teams stay focused on high-value activities.
What should organizations consider before modernizing communications?
Organizations should evaluate existing communications infrastructure, business requirements, workforce needs, user experience goals, and integration requirements. A detailed assessment helps identify the most effective modernization path. Successful projects balance technology capabilities with adoption planning and operational readiness. The goal is to improve communications without creating unnecessary disruption.
Related Resources
ASSESSMENT
Mantis Connect Assessment
Optimize connectivity costs with expert carrier analysis that validates billing, identifies savings, improves renewal readiness, and aligns services with business objectives.
CASE STUDY
How Masiello Group Unified Business Communications
Unify business communications with Microsoft Teams to reduce costs, simplify calling, improve productivity, and create a scalable communications platform.
ASSESSMENT
UCaaS Readiness Assessment
Prepare for UCaaS migration with a vendor-agnostic assessment that uncovers costs, validates network readiness, reduces risk, and builds a clear modernization roadmap.
