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How Our Technology Innovation Center Helps Simplify IT Device Management

Business IT leaders are often challenged with finding innovative solutions that streamline operations and bolster security. From the small business with limited IT resources to the largest global enterprises with a veritable army of onsite techs know that outsourcing the stocking, shipping, and provisioning of employee IT devices such as laptops, desktops, tablets, networking hardware, and all of the little accessories that go with those devices, can alleviate a pain point for in-house IT teams: hardware asset management.

Blue Mantis built our Technology Innovation Center (TIC) to simplify the procurement, delivery, and tracking of employee IT devices. Our goal is to not only reduce the logistical burden on your internal teams but also ensure that your IT devices are ready to use by employees out of the box with the utmost security and efficiency. Rather than “outsourcing” your IT device lifecycle management to Blue Mantis, we act as your trusted partners where the TIC helps IT leaders in “co-sourcing” a business-critical process.

What is the Blue Mantis Technology Innovation Center?

The Blue Mantis Technology Innovation Center (TIC) is a secure logistical center with 15,000 square feet of flexible warehouse, device testing, shipping, and product demonstration space. Our Innovation Center is where engineers and technicians prepare devices from Lenovo, HP (including Aruba), Dell, Cisco, Apple, Fortinet, and other top OEMs to your exacting IT security and compliance standards. The TIC provides comprehensive hardware asset management, ensuring devices are tracked and optimized throughout their lifecycle. With enhanced cybersecurity measures following the zero trust security model, Blue Mantis TIC guarantees that your IT assets are secure and compliant from deployment to disposal.

Here are just some of the benefits of co-sourcing your IT lifecycle management with the Blue Mantis TIC:

  • Comprehensive Hardware Asset Management. Ensuring that each piece of IT hardware is tracked, maintained, and optimized throughout its lifecycle can be a daunting task. Blue Mantis TIC’s hardware asset management capabilities offer a robust solution. By leveraging ServiceNow, Blue Mantis provides per-device visibility from the warehouse to your employees’ desks. This end-to-end accountability means you always know the status and location of your assets, helping prevent overspending and ensuring compliance with company policies.
  • Maximizing ROI. One of the standout benefits of hardware asset management is the ability to achieve a better return on investment (ROI). Blue Mantis TIC tracks all company hardware—both in use and in storage—so you can make informed decisions about servicing, replacements, and negotiations with vendors. This strategic approach maximizes your hardware investments and aligns with your financial goals.
  • Ensuring Compliance and Security. When you combine our current regulatory environment with the constant threat of ransomware, data security and compliance is non-negotiable. The TIC’s hardware asset management system helps IT teams identify unapproved devices, ensuring employees are only using assets that meet your established policies and regulations. This proactive management helps safeguard your organization against potential compliance breaches and their associated costs.

Zero Trust Security by Default

As we have established, maintaining a strong cybersecurity posture is a constant concern for IT leaders. Blue Mantis TIC addresses this by incorporating advanced security measures into every aspect of our operations. The TIC’s physical security is based on ISO 9001:2015 standards, providing a secure environment for both the devices and the data they contain. Moreover, the TIC was built using carrier-grade Cisco and Fortinet networking infrastructure to ensure secure collaboration between your IT team and Blue Mantis engineers.

Blue Mantis, as a company, follows the zero-trust security model. At the TIC, our specialists follow that zero-trust security model when configuring every customer device, whether it’s a laptop, desktop, or networking/server equipment, while ensuring devices are customized to meet your organization’s IT security and compliance standards. As more businesses adopt AI tools such as Microsoft Copilot, specialists in our TIC work to guarantee that your devices are AI-ready, configured for data protection, and ready for deployment immediately upon receipt.

Partnerships with Leading OEMs

The TIC’s longstanding partnerships with major distributors and original equipment manufacturers (OEMs) like Lenovo, HP, Cisco, and Apple ensure that your devices are configured accurately and efficiently. This collaboration allows Blue Mantis to deliver a no-hassle, customer-centric experience tailored to your organization’s specific needs.

Moreover, these partnerships enable your in-house IT teams to quickly procure, configure, test, and ship Windows 11 computers well before the October 2025 support cutoff date from Microsoft. Blue Mantis sets up every Windows 11 device with zero trust cybersecurity policies that seamlessly integrate with your existing IT policies, ensuring robust security and compliance from the outset.

For instance, consider a company transitioning all devices from Windows 10 to Windows 11. Leveraging Blue Mantis TIC services, the company’s IT team can efficiently manage the refresh process. Blue Mantis ensures that each new laptop is not only preconfigured to meet the company’s specific security protocols but also thoroughly tested before shipment. This means that employees receive devices that are ready to go right out of the box, minimizing downtime and enhancing productivity. The partnership with Blue Mantis thus transforms what could be a complex, time-consuming project into a straightforward, manageable process.

Simplify Your Device Lifecycle with Blue Mantis

For IT leaders looking to optimize their operations, enhance security, and maximize their hardware investments, outsourcing to Blue Mantis Technology Innovation Center is a strategic move. Trusting your organization’s IT hardware asset management to the Blue Mantis TIC means more than just offloading tasks; it’s about creating a seamless, no-hassle experience for your IT team. From procurement to retirement, Blue Mantis provides comprehensive lifecycle management, freeing your internal resources to focus on strategic initiatives instead of logistical details. The TIC’s comprehensive hardware asset management and robust cybersecurity measures ensure that your devices are handled with the utmost care and precision. By partnering with Blue Mantis TIC, you can empower your workforce, achieve better ROI, and streamline your IT processes—all while maintaining the highest standards of security and compliance.

Let’s meet the future together. Connect with a Blue Mantis expert to learn more about how our Technology Innovation Center can support your business’s IT needs.

Scott DiGioia headshot.

Scott DiGioia

Vice President Professional Services

Scott DiGioia is a forward-thinking and results-driven leader with 25 years’ experience in professional services, project management and client success across growing and cutting-edge technologies.

As Vice President of Professional Services, Scott oversees a diverse and talented team dedicated to providing service excellence to Blue Mantis clients while delivering positive business outcomes. Drawing on years of direct experience in the industry, Scott has developed a strategic vision for professional services that aligns with the company’s overall objectives leveraging proven methodologies and optimizing operational processes to drive efficiency and quality across the organization.

Prior to joining Blue Mantis, Scott was a Senior Director at Carousel Industries where he led an $85M business unit consisting of teams across the United States and Venezuela managing global customer engagements.

Scott is a Connecticut native with a love for his family. He is also an enthusiastic guitarist with a love for music and movies.