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Webinar

Creating a Predictable Operational Capability with Managed Services

Maintaining your organization’s IT infrastructure, systems and services is an ever-evolving process.  With new business requirements, economic challenges and a threat landscape that changes daily, today’s IT organizations need to be both nimble and efficient. 

Handing off some of your routine operational needs to a trusted partner can lessen the impact of these challenges.  The key?  Determining what makes sense to offload and what is best kept internal.

Join three Blue Mantis operational experts to discuss how to identify the right model for your organization while maximizing your current investments in teams, tools, and techniques.

What You’ll Walk Away With:

  • How to evaluate your current operating model and determine what to own, co-manage, or hand off, without disrupting what’s already working
  • What a modern federated support structure looks like, and how IT leaders are using it to close capability gaps without growing headcount
  • What IT leaders who have already made the shift are measuring, and how they built the internal case for change with the business

Our Speakers

Adam Caponigro headshot.

Adam Caponigro

Senior Vice President, Services

As Senior Vice President of Services, he is responsible for all aspects of service delivery and is passionate about client success. Adam provides senior leadership in developing the strategy and direction for Blue Mantis’s Managed Service offerings and teams.

Formerly, Adam served in senior leadership positions for the New England Journal of Medicine, Houghton Mifflin Harcourt, and Veracode and has over 20 years of experience in designing, developing, managing, and delivering enterprise technology services for global IT platforms and clients.

Adam is a highly motivated leader backed by a reputation for quickly moving from vision to strategy. His experience leading high-performance teams has led to success for companies that require scalable, repeatable, and reliable services with a relentless focus on client service.

Geoff Smith

Sr. Practice Director, Modern Workspace & Managed Services Blue Mantis

Geoff has more than 30 years of experience working in all verticals and markets, from the SMB to the enterprise, focusing on the application of IT solutions that enable businesses to achieve their goals. As Practice Director of Managed Services and Modern Workspace, Geoff is focused on the development of co-sourced and federated Infrastructure Operations, Help Desk, Cloud, and Security Service Frameworks designed to optimize IT operations and drive economic value to the business.

Geoff helps develop new services and marketing strategies for the company, as well as provides strategy and support to Blue Mantis’ key clients. Prior to Blue Mantis, Geoff was the Director of Client Services for Managed Technology Partners, where he was part of an overlay team that architected a new services methodology, marketing strategy, and client acquisition model. Geoff’s professional certifications include CCSP, MCNE, and VTSP. Geoff earned a BS in Computer Science from Westfield State College.

Dave DeGenova

Senior Solutions Architect Blue Mantis

Dave is an IT service professional with more than 21 years of experience providing consultation and guidance across IT operations, outsourcing, and managed services.

His core experience spans multiple years in an Operations Center environment, where he led teams focused on delivering against defined SLAs and consistently exceeding client expectations. He went on to hold a Managed Services Product Management role, driving solution portfolio strategy and growth aligned to client and market needs.

For the past decade, Dave has brought Solution Architect leadership to every engagement, mentoring and coaching peers while working directly with clients to design high-value support solutions that are built to perform.

What drives Dave is simple: collaborating with clients to design solutions that deliver high-quality business outcomes measured by increased efficiency, reduced cost, and improved growth potential.

A More Advanced, Nimble Cloud

Success in a data-driven economy requires more than just flexibility—it demands cloud analytics, centralized governance, and security at scale. Blue Mantis helps you design a secure, agile cloud estate through tailored hybrid cloud migration strategies that evolve with your business. Whether leveraging AWS cloud services, Azure cloud services, or Google Cloud services, we ensure your transformation is future-ready.

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