Real Estate Leaders Masiello Group Unifies Their Business Communications on Microsoft Teams with Blue Mantis
At a Glance
Challenges
- Masiello’s approximately 1,000 users leveraged Cisco Webex for online meetings and personal cell phones for their business voice calls
- This setup was not only fragmented and expensive, but also inefficient for a multi-state real estate powerhouse
- The firm had invested in Microsoft Teams, but didn’t have the internal IT staff to enable phone calling through Teams without potentially disrupting their business productivity
Customer Benefits
- Transformed their existing Microsoft Teams into a full-fledged phone system that replaced their aging legacy onsite hardware
- Enabled remote work flexibility with a secure 100% cloud-powered phone solution
- Reduced TCO and increased time to value through a no-cost trial and quick user onboarding process
Solution
Blue Mantis offered Masiello a no-cost 30-day trial of their Microsoft Teams Voice Calling solution. This secure cloud solution transformed the existing Microsoft Teams apps already in use by Masiello’s workers into a full-fledged business phone system. Blue Mantis deployed the Microsoft Teams Voice Calling solution quickly, enabling all workers to use it in less than a week.
Along with the speedy Teams Voice deployment, Blue Mantis provided an AI-powered virtual receptionist that routes phone calls to any of the 700+ real estate agents via voice recognition. This feature, combined with eliminating their legacy Webex licenses, resulted in a significant annual cost saving for The Masiello Group.