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How Modern Enterprises Can Elevate Human Impact and Drive AI ROI

Artificial Intelligence (AI) is no longer a distant ambition—it’s a strategic imperative driving measurable business value today. Yet, for many IT leaders and business managers, translating AI hype into real, tangible ROI remains a challenge. 

We hosted an illuminating webinar with Microsoft and AI Technology Partners, diving deep into practical AI adoption strategies that are delivering results right now

If you’re an IT leader or decision-maker seeking actionable insights beyond buzzwords, here are the 5 critical takeaways from that session—each designed to accelerate your AI journey and maximize return on investment. 

1. You Don’t Need Big Data to Unlock AI Value 

Many believe AI success demands massive, pristine datasets. The reality? Focused, smaller datasets are often sufficient to generate fast ROI. 

Take Request for Proposal (RFP) automation as a prime example. RFP responses traditionally consume significant time and resources. By leveraging generative AI tools, companies reduce response times by up to 80%, enabling more deal pursuits and optimizing sales economics. 

2. AI Scales Human Capacity — Not Just Speed 

AI isn’t simply about accelerating tasks—it fundamentally multiplies workforce capacity

Microsoft and partners shared real-world use cases where AI automates team performance summaries, extracts insights from calls, and preps leadership reports in minutes instead of hours. This transformation empowers leaders to focus more on coaching, selling, and strategy—turning AI into a force multiplier for human capital

3. Real, Measurable ROI Exists—Here’s Where to Find It 

AI adoption is already delivering measurable ROI across key functions: 

  • IT Operations: Faster incident resolution via AI-assisted diagnostics 
  • Customer Support: Reduced handle times and enhanced service quality through AI copilots 
  • Finance & Legal: Accelerated document summarization and decision-making 

Beyond hard metrics, soft ROI—like improved employee satisfaction, reduced burnout, and faster onboarding—is boosting organizational health and productivity. 

4. Culture and Enablement Remain the Biggest Barriers

The greatest bottleneck to AI success is rarely technology—it’s organizational culture and user enablement

Many firms deploy AI tools like Copilot without structured onboarding, use cases, or ongoing support, leading to poor adoption. To overcome this, the panel recommended: 

  • Building internal AI communities of practice 
  • Sharing and celebrating early wins 
  • Making enablement continuous, not one-off 
  • Starting small and scaling iteratively 

5. Start Small with Use Cases, Not Vision Statements 

Organizations that see real AI ROI don’t attempt “big bang” transformations. They identify targeted use cases—whether automating contract reviews, summarizing IT incidents, or streamlining internal communications—and pilot AI there first. 

This pragmatic approach reduces risk, validates value early, and paves the way for scalable success. 

Final Thought: Make AI a Strategic Advantage, Not Just a Buzzword 

The webinar’s key message was clear: AI isn’t about replacing jobs—it’s about freeing your workforce to focus on higher-value work, enhancing agility and innovation. 

If you missed the session or are unsure where to start, our team stands ready to help you: 

  • Identify high-impact AI use cases 
  • Conduct a comprehensive AI readiness assessment 
  • Design and launch your first pilot AI project 

You can also check out the on-demand recording of the Elevating Human Impact with AI: A Practical Path for Modern Enterprises webinar.

Ready to Unlock Real ROI from AI? 

Contact us today to schedule your AI readiness workshop and begin turning AI investment into sustainable business value. 

Frequently Asked Questions (FAQs)

Businesses can achieve real ROI by starting small with focused AI use cases using existing data, such as automating RFP responses or IT incident summaries. Prioritizing measurable impacts and continuous enablement accelerates value.

High-impact AI use cases include automating IT operations diagnostics, enhancing customer support with AI copilots, speeding up legal and finance document reviews, and improving sales process efficiency. 

Culture and enablement are critical because tools alone don’t ensure adoption. Building communities of practice, sharing early wins, and continuous training help overcome resistance and maximize AI’s value.

No. Many organizations see fast ROI by leveraging small, well-scoped datasets aligned with targeted business problems, enabling rapid pilot projects and scaled deployments.

Start with a specific, high-value use case rather than broad visions. Validate success quickly, invest in enablement, and scale AI adoption iteratively to drive sustainable ROI.

Jeff Cratty

Vice President, Cloud & Innovation

As Vice President, Cloud & Innovation, Jeff is responsible for developing the strategy and direction for Blue Mantis’ Advanced Technology practice. Deeply passionate about solving problems for and with his clients, Jeff is currently focused on applying generative AI solutions, including Microsoft CoPilot, to accelerate positive business outcomes as part of an overall IT modernization strategy.

Formerly, Jeff served in leadership positions at SS&C Exe, Abacus Insights, and Veracode, in addition to holding senior technical roles at RSA and Visa.  With over 20 years of experience in multiple technology practices, Jeff has designed, developed, and managed technology solutions and products for some of the most world’s recognized brands. 

Jeff holds a B.S. in Computer Science from St. Edward’s University in Austin, Texas.