Case Studies
Large Restaurant Chain Rolls Out 3,000+ Devices with Help from Blue Mantis
At a Glance
Challenges
- Large restaurant chain’s IT leaders had to stage and configure large quantity of tablets and accessories to geographically-dispersed locations
- All devices needed to be configured for security and ready to go right out of the box
- Shipments needed to be coordinated with onsite tech schedules for installation
Customer Benefits
- Lowered operational and capital expenditure costs by using Blue Mantis’ resources
- Eliminated possible project delay by shipping all devices early
- The customer’s techs were able to deploy all 3,000+ devices easily and on schedule
Solution
The restaurant chain partnered with Blue Mantis to leverage the IT solution provider’s state-of-the-art, ISO 9001:2015-certified Tech Innovation Center (TIC). Blue Mantis TIC engineers set up a lab mimicking the customer network using a firewall and access point where all tablets, docking stations, and other peripherals were configured, imaged, tested, and packaged in custom, easily-identifiable boxes. Blue Mantis then shipped all of the devices to arrive three days prior to the planned installation date to account for any shipping complications.
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